This User Agreement (hereinafter the “Agreement”) governs the use of the Maketto.jp website (hereinafter the “Site”) and defines the rights and obligations of its users and administration. By using the Site, you confirm your consent to the terms of the Agreement.
1. Terms and Definitions
1.1. Site - a web resource located at Maketto.jp, which provides users with the ability to search and deliver goods from online stores and auctions in Japan.
1.2. User - any person who visits and/or uses the functionality of the Site.
1.3. Administration - the owners of the Site who manage its operation.
1.4. Services - services for the purchase, delivery and logistics of goods provided through the Site.
2. General Provisions
2.1. This Agreement is a public offer in accordance with the legislation of Japan.
2.2. Using the Site implies acceptance of this Agreement.
2.3. The User undertakes to familiarize themselves with the Agreement before using the Site. Continued use of the Site means acceptance of all its terms.
2.4. The Administration reserves the right to change the terms of the Agreement at any time without prior notice to Users. The changes come into effect from the moment they are published on the Site.
3. Rights and Obligations of the Parties
3.1. User rights:
• Use the functionality of the Site within the framework provided by this Agreement.
• Receive information about the services provided.
• Contact support for explanations and consultations.
3.2. User obligations:
• Provide reliable data when registering and placing orders.
• Do not use the Site for purposes that contradict the legislation of Japan and other countries.
• Do not take actions that may lead to disruption of the Site.
3.3. Rights of the Administration:
• Make changes to the functionality of the Site.
• Restrict User access to the Site in case of violation of the Agreement.
• Request additional information from the User if necessary.
3.4. Obligations of the Administration:
• Ensure the correct operation of the Site.
• Process User data in accordance with the privacy policy.
4. Payment for services
4.1. All payments for services provided through the Site are made in accordance with the conditions specified on the Site or in the invoices issued.
4.2. Payment can be made in national currency or another provided by the payment methods indicated on the Site.
4.3. The Administration is not responsible for possible commissions or delays caused by banks, payment systems or third parties.
5. Refund
5.1. In case of order cancellation or other circumstances requiring a refund, the User must contact support with a request.
5.2. The refund is made within two business days after confirmation of the request.
5.3. The term for crediting the refund to the User's account depends on the work of the bank and can take up to 10 business days or more, depending on the rules of the financial institution.
5.4. Refund fees may be withheld in accordance with the terms of the payment system or bank.
6. Liability of the Parties
6.1. The Administration is not responsible for temporary disruptions in the operation of the Site.
6.2. The Administration is not responsible for the quality and condition of goods purchased through the Site, since they come from third parties.
6.3. The User is responsible for providing incorrect data, which may lead to errors in the provision of services.
7. Confidentiality
7.1. The Administration undertakes to maintain the confidentiality of the data provided by the User.
7.2. The privacy policy is an integral part of this Agreement.
8. Final Provisions
8.1. This Agreement is governed by the laws of Japan.
8.2. All disputes arising in connection with the use of the Site are subject to settlement in the courts at the place of registration of the Administration.
8.3. If any provision of the Agreement is found to be invalid, the remaining provisions remain in full force and effect.
