Verified: 2026-07-10 · Author: Sergey Zlobin, CEO of Maketto
Short answer
As of July 2026, base service fees at major Japan proxy services range from ¥350 to ¥800 per item or order, or 10% at commission-based services like Maketto. The headline fee is only part of the real cost: deposit fees, packing, domestic shipping and guarantee plans are usually billed separately, at later stages.
How much do Japan proxy services charge in 2026?
Here is what each service lists on its own official fee page. All figures were checked on 2026-07-10, directly at the sources linked in the table. Fees change — always re-check before ordering.
| Service | Base service fee | Charged separately (per official fee page) | Official source (checked 2026-07-10) |
|---|---|---|---|
| ZenMarket | ¥300–800 per item¹ | Funds deposit fee from 1%; photos ¥500/item; storage over 60 days ¥50/day | zenmarket.jp/en/fees.aspx |
| Buyee | ¥500 per order (flat) | Guarantee plan ¥0–500; domestic shipping ≈¥150–1,500 per order; consolidation and packaging options | buyee.jp/helpcenter/guide/fees |
| FROM JAPAN | ¥500 per item (Product Protection Plan) | Two-stage payment (Charge 1 = item, Charge 2 = shipping and fees); photos ¥500; export clearance ¥2,800 over ¥200,000 | fromjapan.co.jp/japan/en/help/fee |
| Neokyo | ¥350 per item | Packing from ¥500 (up to 2 kg, +¥150/kg after); unpacking ¥1,000; konbini payment ¥1,000 | neokyo.com/en/fees |
| Remambo | ¥500 per order (flat) | Buyer protection +¥500 (optional); contents check +¥500; repacking ¥500 | remambo.jp/services |
| Maketto | 10% of item price, min ¥1,000 | Nothing hidden at later stages: item price and 10% commission are clear immediately; shipping is estimated by weight and destination | maketto.jp |
¹ ZenMarket's fee depends on the platform: ¥500 standard (Amazon, Rakuten, most stores), ¥300 for Recommended Stores and ZenPlus, ¥800 for Mercari and JDirectItems Auction.
What the headline fee actually covers
Usually: placing the order, receiving the item at the warehouse, and basic consolidation. At ZenMarket the fee also includes shipping insurance for parcels under ¥5,000,000; at FROM JAPAN the ¥500 plan includes 60-day storage, a check service and trade guarantees; at Buyee inspection and compensation are a separate guarantee plan (¥0–500 per order).
What it almost never covers: international shipping, packing materials beyond the basics, domestic shipping inside Japan, payment processing, and photos of your actual item.
What don't the fee pages advertise?
Every fact below is taken from the services' own official pages, not from reviews.
- ZenMarket: every deposit of funds costs from 1% extra — the fee page lists it under "Always pay," alongside the service fee. Items stored over 60 days accrue ¥50/day each.
- Buyee: its fee page warns that domestic shipping "may occur due to a change of shipping method, even though 'Free shipping' might be stated on the product page," and each order is processed separately — with separate domestic shipping fees — even from the same store.
- FROM JAPAN: payment is split in two. You pay Charge 1 (item price) at order time and learn Charge 2 (shipping, plan fees, extras) only later. Packages over ¥200,000 via Japan Post add a ¥2,800 export clearance fee; FedEx shipments add ¥2,710.
- Neokyo: the ¥350 fee never ships anything — packing is a mandatory separate line, from ¥500 per parcel plus ¥150 per extra kilogram.
- Remambo: the flat ¥500 excludes buyer protection; if you want the order guaranteed, that is +¥500, and a contents check is another +¥500.
- Maketto: 10% with a ¥1,000 minimum is more expensive than flat-fee competitors on pricey single items — we say this openly. A ¥50,000 item costs ¥5,000 in commission versus ¥350–800 at flat-fee services. What you get for it: the item price and commission are clear immediately, you can estimate international shipping to your country by weight and destination with our calculator (the exact figure is set once the item is weighed), and there are no surprise line items added later.
Flat fee or percentage: which is cheaper?
It depends on your basket. Service fee only (per the official pages above, excluding shipping, packing, deposits):
| Scenario | ZenMarket | Buyee | FROM JAPAN | Neokyo | Remambo | Maketto |
|---|---|---|---|---|---|---|
| One ¥3,000 Mercari item | ¥800 | ¥500 + plan ¥0–500 | ¥500 | ¥350 + packing ≥¥500 | ¥500 | ¥1,000 (min) |
| One ¥50,000 store item | ¥500 | ¥500 + plan ¥0–500 | ¥500 | ¥350 + packing ≥¥500 | ¥500 | ¥5,000 |
Calculated 2026-07-10 from the fee pages linked in the first table.
On a single expensive item, flat-fee services win on the service fee line. On cheap items the gap narrows once you add what flat-fee services bill separately: ZenMarket's 1%+ deposit fee, Neokyo's packing, Buyee's per-order domestic shipping. And none of those totals include international shipping, which you typically see only weeks later, when the parcel is weighed.
Comparing the real total cost
Add up four lines, not one: item price → service fee → domestic costs (packing, consolidation, deposit fees) → international shipping. The honest comparison metric is the landed cost — everything you pay until the parcel is at your door. No proxy can quote it to the last yen up front, because international shipping depends on the parcel's final weight and destination — but the knowable parts (item price and service fee) should be clear from the start, and shipping should be easy to estimate in advance.
Maketto's pitch is honesty, not the lowest sticker fee. You see the item price and our 10% commission (minimum ¥1,000, covering the whole service) before you commit, and no extra line items appear at later stages. International shipping you estimate by weight and country on the maketto.jp homepage calculator, and the exact figure is set once the item is weighed. On a cheap multi-item haul that transparency is the point; on one pricey item a flat fee can still be cheaper, and we say so. Get a quote →
FAQ
Which Japan proxy service has the lowest fees? By headline fee, Neokyo (¥350 per item, checked 2026-07-10). But packing from ¥500 is always added, so for a single item the real starting cost is comparable to Buyee's or Remambo's ¥500 flat fee.
Do proxy service fees include international shipping? No — at none of the six services compared here. Shipping is always billed separately, usually after the item reaches the warehouse and is weighed.
Why do percentage-based commissions exist if flat fees look cheaper? A percentage scales with order value and typically bundles more service. Compare the total for your order, not the fee line: on a cheap multi-item haul, flat per-item fees plus packing can exceed 10%.
Are these fees final? No. All six services revise fees; ZenMarket, for example, introduced its current ¥300–800 structure in 2025. Check the official fee page (linked in our table) before ordering.
Which services ship to Russia? ZenMarket lists Russia among the countries it does not deliver to (official FAQ, checked 2026-07-10), and Japan Post has suspended all mail services to Russia, which blocks the standard delivery channel used by most proxies. See our Russian-language companion article for the details.
Key takeaways
- ZenMarket charges ¥300–800 per item depending on the marketplace (¥500 standard, ¥800 for Mercari and auctions), plus a funds deposit fee from 1%.
- Buyee and Remambo charge a flat ¥500 per order; at Buyee a guarantee plan (¥0–500) and domestic shipping (typically ¥150–1,500) are added separately.
- Neokyo has the lowest headline fee (¥350 per item) but packing is always extra: from ¥500 per parcel.
- No flat fee includes international shipping — at most services you learn the final total only after the item reaches the warehouse.
- Maketto charges 10% (min ¥1,000) — more than a flat fee on expensive items; the item price and commission are clear immediately, and shipping is estimated by weight and destination with a calculator, then finalized once the item is weighed.
Sources
- ZenMarket — Fees (official fee page): https://zenmarket.jp/en/fees.aspx
- Buyee — Usage Fees (official help center): https://buyee.jp/helpcenter/guide/fees/?lang=en
- FROM JAPAN — Service Fees (official help): https://www.fromjapan.co.jp/japan/en/help/fee/
- Neokyo — Service Cost: https://neokyo.com/en/fees
- Remambo — Fees and services: https://www.remambo.jp/services
- Japan Post — International Mail: service availability by country: https://www.post.japanpost.jp/int/information/overview_en.html
- Maketto — commission terms: https://maketto.jp
Update history
- 2026-07-10 — article published.